Introduction
At Liv. Home Healthcare, we strive to provide the highest quality services to our clients. If for any reason you are not satisfied with our services, please review our Refund Policy for information on how to request a refund.
Eligibility for Refunds
Refunds are considered on a case-by-case basis and are subject to the following conditions:
- Service Issues: If there is a problem with the service provided, you must notify us within 7 days of the service date.
- Cancellation Policy: Cancellations must be made at least 24 hours before the scheduled service to be eligible for a refund. Cancellations made within 24 hours of the service may not be eligible for a refund.
- Non-Refundable Services: Certain services may be non-refundable. These will be clearly indicated at the time of booking.
How to Request a Refund
To request a refund, please contact our customer service team with the following information:
- Your name and contact information
- The date and type of service
- The reason for requesting a refund
You can contact us at: Liv. Home Healthcare Email: info@livhhc.ae Phone: +971-58 142 0040
Processing Refunds
Once we receive your refund request, we will review it and notify you of the status of your refund within 14 days. If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment method and bank policies.
Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes.
Contact Us
If you have any questions about this Refund Policy, please contact us at: Liv. Home Healthcare
Email: info@livhhc.ae Phone: +971 58 142 0040